BureauJo is run by me, Joanne Keitch, a web designer with 15 years of experience in e-commerce, website development, and online business. I live and work in Rotterdam and have a background in senior management at Hewlett Packard (until 2010), later as an advertising specialist at Facebook and more recently as Manager of Customer Services for Trust International

In 2010, I founded FatJo, focusing on custom websites for MKB businesses, which eventually led to launching my own e-commerce children's clothing store. This grew into a strong online and physical brand, which I successfully sold in 2017. After that, I dedicated my time to helping brick-and-mortar shops establish and grow their online presence.

With my combined experience in corporate digital strategy, e-commerce, and small business growth, I create websites that are not only professional and user-friendly but also tailored to real business needs.

At BureauJo, transparency, speed, budget-friendly solutions, and ease of use are at the core of everything I do. No hidden fees, no overpriced upsells, and no mandatory maintenance contracts. You get a professional, user-friendly website that you can manage yourself—without any technical knowledge—at a price that makes sense for your business.

With over 15 years of experience in e-commerce and web development, I know exactly what makes a website effective. And let me be clear: there is absolutely no need to charge thousands for a quality WordPress website.Many agencies inflate their prices, but the truth is, when you know what you’re doing, a high-quality website can be built quickly, affordably, and without cutting corners.

I’ve fine-tuned my process to be efficient and straightforward, ensuring you are involved from the very start. My expertise in user experience (UX), conversion optimization, WordPress, and Divi allows me to deliver exceptional websites without unnecessary complexity, delays, or costs.

Why Choose BureauJo?

✔ Transparent pricing – No hidden fees or unnecessary upsells
✔ Budget-friendly solutions – Professional websites at a fair price
✔ Super-fast turnaround – Your site can be live within 24 hours (if your content is ready)
✔ Easy-to-manage websites – Edit your site yourself, no technical skills needed
✔ No mandatory maintenance contracts – You stay in control of your website (and budget)
✔ Sharp, transparent, fast, effective, and clever – A no-nonsense approach that works

BureauJo is based in Rotterdam and works with business owners who want a website that works—without the hassle, without the hefty price tag, but with maximum impact.

✔ Transparent pricing – No hidden fees or unnecessary upsells
✔ Budget-friendly solutions – Professional websites at a fair price
✔ Super-fast turnaround – Your site can be live within 24 hours (if your content is ready)
✔ Easy-to-manage websites – Edit your site yourself, no technical skills needed
✔ No mandatory maintenance contracts – You stay in control of your website (and budget)
✔ Sharp, transparent, fast, effective, and clever – A no-nonsense approach that works

BureauJo is based in Rotterdam and works with business owners who want a website that works—without the hassle, without the hefty price tag, but with maximum impact.

Yes! If you provide all your content (text, images, logo, etc.) in advance, I can have your website or webshop live within 24 hours. If you don’t have everything ready yet, no worries—I’ll deliver the framework, and you can add your content later. Whatever, you will have a site or e-commerce shop within 24 hours. That is a promise.

Well, because I’m just amazing. 😎 But really, it’s a combination of experience, efficiency, and focus:

✅ 15 years of experience – I know exactly what works and what doesn’t, so I don’t waste time on trial and error.
✅ Proven frameworks – I use WordPress + Divi, allowing me to build high-quality websites quickly and efficiently.
✅ Cloud-based tools – Everything runs smoothly, securely, and without delays.
✅ Laser focus – When I work on your site, I go all in—getting it done right and fast.

With expertise, efficiency, and the right systems in place, a professional website doesn’t have to take weeks—or cost a fortune.

BureauJo was born in 2025, when I made the decision to leave my role as Manager of Customer Services at Trust and fully embrace my entrepreneurial spirit once again.

Web design has always been more than just a skill—it’s my passion. Over the years, I’ve built high-end custom websites, first under FatJo, then through joannekeitch.com. Whether full-time or alongside my corporate roles, designing websites has always been something I love and excel at.

In 2025, I took a step back to assess the web design industry and saw a frustrating trend—a lack of true expertise, poor professionalism, and sky-high prices that simply weren’t justified. Businesses were left confused by unclear pricing, vague promises, and subpar results.

That’s why I created BureauJo—to offer a refreshingly clear alternative. No hidden fees, no unnecessary upsells—just straightforward pricing, a seamless process, and professional quality that my competitors simply can’t match.

Just contact me via the website or email with your project details, and we’ll discuss your needs and the next steps!

WordPress is a user-friendly and flexible platform that allows you to easily build and manage websites or online stores—without needing technical expertise. It’s the world’s most popular website management system, offering endless customization, functionality, and scalability.

Divi is a powerful WordPress theme and visual builder that makes website design easy and intuitive—no coding required. It allows you to customize your site visually with a simple drag-and-drop editor, offering complete creative freedom.

With Divi, you can change colors, layouts, fonts, and more in real time, making it perfect for both beginners and experienced designers.

Think of building a website like constructing a house:

Domain Name = The address – Your domain name (e.g., www.yourbusiness.com) is like the street address of your house. It’s how people find your website online.

Hosting = The land – Hosting provides the space where your website lives, just like land is needed to build a house. Without hosting, your website has nowhere to exist online.

WordPress = The foundation and structure – WordPress is the framework of your site, like the walls, plumbing, and electrical system in a house. It provides the core functionality.

Divi = The interior designer – Divi is the customization tool that lets you design your website exactly how you want. Just like an interior designer helps style a home with colors, furniture, and décor, Divi makes your website visually appealing and user-friendly—without needing coding skills.

Together, your domain, hosting, WordPress, and Divi create a complete website that is functional, accessible, and beautifully designed!

Yes! Every website I design is fully responsive, meaning it will look and function perfectly on desktops, tablets, and smartphones.

Absolutely! You choose the pages you want and I tailor the website design to fit your brand, style, and business needs. If you have a preferred color scheme, fonts, or layout ideas, I’ll incorporate them into the design.

To get started on your website, I’ll need a few key things from you:

• Your logo (if you have one)
• Brand colors and fonts (if you have specific preferences)
• Website content, including text for pages such as Home, About, Services, and Contact
• Images you’d like to use, such as product photos, team photos, or stock images you prefer
• Your domain name (if you already have one, otherwise I can build the site on a temporary domain)

The more prepared you are, the faster I can work. But don’t worry if you don’t have everything ready—I’ll guide you through the process and help where needed!

No problem! I’ll guide you through the process and provide design examples based on your business and industry. I’ll make sure the final website represents your brand in the best way possible.

Yes! With your 12-month Divi AI license, you have full control to update and customize your website without needing technical skills.

Divi’s visual drag-and-drop builder allows you to easily make changes, such as adjusting colors and fonts, adding or editing pages, updating images and content, and even introducing new features as your business evolves.

With Divi AI, the process becomes even smoother. It offers smart design suggestions, automated content assistance, and intuitive tools to help you make quick and professional updates whenever you need.

Prefer to have updates done for you? You can always purchase Prepaid Support Credits for future changes and improvements.

Yes! If you’d like, I can add hover effects, animations, image sliders, and interactive sections to enhance the user experience.

If you have all your content ready, your website can be live within 24 hours

Yes! If you need adjustments after the website is completed, you can purchase Prepaid Support Credits to request changes or updates.

Simply contact me with your project details, and we’ll begin designing a website that fits your vision!

Prepaid Support Credits allow you to buy support hours in advance for website updates, changes, or small fixes. Instead of paying per request, you purchase a block of hours and use them when needed.

Important: Prepaid Support Credits are for front-end changes only. They do not cover hosting issues, third-party service problems, or email support.

You can use Prepaid Support Credits for:

• Adding or editing pages
• Updating text or images
• Adjusting layouts or styling
• Installing or configuring plugins
• Functionality improvements

They do not include support for issues related to third-party hosting, errors from external services, or technical troubleshooting beyond the website itself. However, for websites hosted by BureauJo, I ensure they remain live, secure, and running smoothly.

Yes! Websites require regular updates to stay secure and functional. This includes:

• Keeping WordPress and plugins up to date
• Running security scans
• Checking for broken links or outdated content

If you host with BureauJo, I ensure the server and security updates are taken care of. If you use your own hosting, you are responsible for all website maintenance.

Not immediately, but over time, an outdated website can become slow, vulnerable to security threats, or incompatible with new technologies.

• If you host with BureauJo, I monitor and maintain the server to prevent downtime.
• If you host elsewhere, you must contact your hosting provider for support.
• If the issue is related to the website (front-end) itself, you can purchase Prepaid Support Credits for fixes. 

You can switch to BureauJo hosting at any time and I will take care that the site remains up and running. 

For front-end fixes, you can buy Prepaid Support Credits whenever you need website updates.

If you need big changes (e.g., a website redesign, new features, or complex functionality), we can discuss a custom project quote.

Simply purchase Prepaid Support Credits, send me the details of your request, and I’ll schedule the updates